Immersive Multimodal AI for Next-Gen Customer Experience
Imagine customer experience powered by true immersive AI -AI that actually understands customer intent in real time. Multimodal. Conversational. Human. In a market flooded with overpriced, generic chatbots, this is how you’ll pioneer a new kind of customer experience. This is how your business will shine like a Lonestar-while competitors fade away.
Immersive experiences
for modern luxury brands.
Tess blends conversation, curation, and contextual intelligence to create shopping journeys that feel personal, intuitive, and quietly human. From discovering the right piece to seeing it styled in context, every interaction becomes a moment of connection, and every decision feels effortless. Explore other industries.
Problems We Solve
Customer experience hasn’t kept up with expectations. We’re reimagining that.
Why does the buying experience differ so much from the support experience? Stop treating support as a cost center and treat it like a retention machine with a unified customer experience that spans the entire buyer journey.
Missed Intent = Missed Revenue
When systems fail to understand emotion, urgency, or multi-intent, money walks.
Boring Discovery Breaks Desire
Flat images, filters, and stock copy don’t inspire purchases - they repel them.
Generic CX Kills Conversions
One-size-fits-all experiences feel cold. Customers leave when they don’t feel seen.
Channel Chaos = Confused Buyers
Forcing users to jump across chat, voice, email, and apps kills context and patience.
Legacy IVRs = Frustration & Churn
Phone trees aren’t conversations. They’re dead ends that drive users away.
Our Solution
Lonestar ascent is pioneering a new era of buying and support: multimodal. Conversational. Immersive.
Reimagine your product through the lens of AI using the modalities to craft unique brand differentiating experiences.
Hyper-Personalization That Feels Human
Every interaction adapts to intent, tone, and behavior - personalized at scale, no script required.
Understands Complex Intent Instantly
Deciphers layered goals, emotions, and nuance - delivering relevance without hesitation.
Immersive, Interactive Product Discovery
Customers don’t just read - they see, hear, and experience what they’re getting.
Effortless Flow Across Channels
Intuitively switch between voice, chat, and visuals — with context always preserved.
One Seamless, Multimodal Journey
Voice, text, video, and image come together in a single, AI-powered frictionless flow — adapting in real time to your intent.
Industries We Serve
Tailored AI solutions built for the demands of each industry.
Strategic AI Consulting and Advisory Services
From roadmap to ROI – we’ll help assess impact, design for ease, and deploy with confidence. No product needed – tap our expertise in design, governance, or everything between to support your journey and deliver value.
From roadmap to ROI – we help assess, design, and deploy. Tap our design and governance expertise to deliver value.
Travel, Entertainment and Hospitality that Sells the Experience
Sell your product or service as an immersive experience. From theme parks and flights to luxury excursions and entertainment, our interface guides, recommends, and engages – turning bookings into buy-ins.
Sell immersive experiences. From parks to flights and entertainment, our interface drives emotional buy-ins.
Automotive Journeys That Convert
Never miss a call and grow revenue with instant responses and premium service. Rethink the vehicle journey – no static sites or config rules. Instead, engage in real time as the vehicle updates, blending channels for connection.
Grow revenue with instant responses and premium service. Engage in real time as the vehicle updates — no static sites.
Human-Centered AI in Healthcare
Voice, video, images, and text combine to deliver HIPAA-compliant, personalized care that reduces friction and eases staff load. Check symptoms, get info, and book urgent care – no forms at check-in.
HIPAA-compliant care with voice, video, and text. Check symptoms, get info, and book urgent care — no check-in forms.
Results You Can Expect
We don’t just improve experiences - we multiply outcomes.
Higher Customer Engagement & Satisfaction
AI-driven, personalized interactions result in a 30-50% increase in customer satisfaction scores (CSAT) and a 25% improvement in Net Promoter Score (NPS).
Increased Revenue & Upsell Opportunities
AI-driven recommendations lead to a 20-35% increase in upsell conversions and a 15% boost in overall revenue.
Faster Time-to-Resolution
AI automation reduces average response times by 60%, leading to a 40% decrease in customer support costs.